Top Ten Tips: SEO Edition #4

SEO Tip 4

Over the years, there have been a lot of fancy SEO tools emerging in the marketplace. As part of the effort to make SEO more accessible to non-developers, the first principle is disappearing in the shuffle – keyword management. The core premise of SEO involves making sure the links that appear on search engine results pages (SERPs) are closely related to the words that users type in the search bar, and for that to happen, multiple data points have to converge. As it so happens, all these data points rely on keyword associations.

Keywords are a bit complicated, as most people only understand them from a single perspective. Searchers view them as the words entered into the search bar. Advertisers see them as words that trigger ads. Lastly, developers view them as copy on a website. So which one are they? They’re all of the above, and the synchronization of all of these elements is what produces real SEO results, so I can’t overstate how important it is that you manage your keywords at all times.

Think Like a Customer

Online Purchase

The best advice I ever received from a fellow SEO expert was, “think like a customer and everything else will follow.” Much to his credit, he understood something I didn’t know about internet users, they don’t know the rules of running queries, and keeping that in mind can make all the difference. Typical users input broadly-worded terms as if they are infants learning a language through word association, entering things like, “running shoes,” or “Selma Hayek,” hoping the search engine rewards them by presenting the appropriate object in the same way a parent does when their child learns the word “bottle.”

In contrast to those actions, search engines perform best when users ask proper questions that start with who, what, when, where, and how. Imagine how much better those queries results would be with context like, “Where can I buy running shoes,” or “who do I need to eliminate to date Selma Hayek?” Details like this are essential to consider when working on SEO from the advertising or web development perspectives because we’ll never be able to control the words users enter into search bars.

To give this part of the post some context, we want you to know the top search terms of 2019 through April (https://ahrefs.com/blog/top-google-searches/). You should take note of the quantity, context, and specificity of the words on this list. Most of the world’s queries are singular, service oriented, and brand specific. If your company is on that list, you can probably skip the next section as most of your traffic flows to your website organically, but As for the rest of us, we have to take the intermediate step of paid advertising.

Be the Advertiser

Person pointing to chart

Once you get a clear idea of how people search for things on the internet, you’ll be better equipped to create keywords for your advertising campaigns. Keywords for advertisers serve as the link between what terms online users enter in the search bar, and the products and services a company offers. Precisely picking which words and associations to use is a skill set in and of itself, and we don’t have time to cover that in this post.

If you have ever set up a search advertising campaign through Google, Yahoo, or Bing, you’re probably aware the keywords associated with an ad are manually entered, and it’s entirely up to the advertisers to play the word association game all on their own. If you have the right mindset, one where you’re thinking like your potential customers, then selecting which words to use as triggers for your advertisements comes a bit more naturally than those who are still struggling to remove industry buzzwords from their vocabulary.

Even when you’ve figured out the best words to trigger your ads, you’ll still have to connect the last data point before your website’s SEO really starts to take off. Because most advertisements are designed to be visually appealing, and they don’t include much text, search engines have to gauge the effectiveness of your advertising keywords by how visitors behave when they reach your website. If your ads aren’t producing clicks, or leading visitors to pages that contain any of the keywords associated with the ad, search engines will punish you by lowering the chances your ads appear.

Keywords Count

The easiest way to make sure your ads continue to appear when users enter matching terms in a search bar, and maybe even make it to the 1st page, is by making sure the landing page contains the keywords in the web page’s text. The web page needs to include the words in repetition, and in such a way where it seems natural and doesn’t give search engines the impression you’re “keyword stuffing.” Because the focus of modern websites is often visual, much like advertising, this process sounds a lot easier than it is.

In an earlier post, we warned everybody about the overuse of pictures when designing a website, and this is the moment that advice comes full circle. In that post we noted that search engines couldn’t decipher the content of images, so to figure out what a page is about, they count the number of times words appear on a page and assign those as keywords. Even if you’ve had great success with aligning your keywords up to this point, without matching the actual words on the page to the user’s previous associations, not only will all of your hard work unravel, it will reverse course.

If a search engine observes negative behaviors when users land on a page, like hitting the back button or quickly closing the browser window, search engines determine the final destination was not useful for a particular set of keywords. The search engine responds by lowering the page’s relevance score, making it even tougher for your ads, and website, to appear in association with those keywords. Considering the brutality of the punishment for delivering irrelevant content, I’m always surprised how many businesses don’t know their keywords or haven’t taken any steps to figure them out.

An Easy Fix

We’re pretty far along in our sequence of SEO tips, and if you’re still able to execute this advice on your own, good for you. If you’re not in that boat, but your business heavily relies on internet traffic, it’s time to reach out to an expert. RTR Digital provides a variety of SEO related services, and you can have someone contact you by filling out a short form located here.

Please follow and like us:
onpost_follow

How The Model 3 is Destroying Tesla

Tesla Model 3

If the story of Tesla was somehow a metaphor for stories from the Bible, then the Model 3 is Judas making sure everyone at Tesla is on their way to the last supper, assuring their shepherd is approaching his final resting place (that cross is for you Elon). Maybe it was always Tesla’s destiny to be a sacrificial lamb of sorts, ending up in the same situation as many other pioneering companies, often not lasting long enough to see the technology they introduce make it to mainstream profitability. Ultimately, the Model 3 will bring forth a real test of faith in electric car kingdom that Tesla built.

You see, the Model 3 betrays everything consumers love about Tesla, and at the same time reveals those in charge of the company don’t understand their clientele at all. As it turns out, car companies in America only operate in two models, high volume or high margin, and with each comes a specific set of expectations that have to be met if you want to continue in that space. Tesla was the latter, high margin, but the Model 3 changed everything.

Exclusivity

The first expectation of running a high margin, or premium brand, is exclusivity, which when speaking plainly, means these brands produce a low volume of products. Premium brands often justify their product scarcity by including extravagant materials or assembly methods as a part of their production process, enabling product owners to reference things like hand-stitched leather, individually assembled, or first of its kind, when talking to others about their new toys.

Model X with Falcon Doors Open
Photo courtesy of Mashable.com

In Tesla’s case, it’s Falcon Wing doors on the Model X, Ludicrous mode on the Model S, and street legal lithium batteries on the Roadster, that check all the appropriate branding boxes for a premium brand. These features, combined with lower product availability, meant consumers looked forward to random encounters with the vehicles in real life, hoping to catch a glimpse of how a Tesla embodies the concept of cool. Then came the Model 3.

The Model 3 is a contradiction in how premium brands operate, and when Tesla announced it at a $35K price point with the specific goal of being a mass-market vehicle, I could almost hear the other Tesla owners cringing. In the minds of premium brand owners, the proliferation of the Tesla badge to everybody and their mother would seemingly make the symbol on their vehicle less valuable, as if they were mathematically averaging the prices of the cars together. American’s don’t tolerate this kind of behavior. You can’t use the same branding for bargain vehicles as you do for premium ones.

Tesla’s could have easily avoided this mistake by using the same branding strategy as every other car manufacturer in America. In “Merica,” car companies use different brands to divide their consumer base between their operating models, one brand for volume, and another one for margin. That’s why there’s a GM and Cadillac, Infinite and Nissan, Ford and Lincoln, etc.

This two prong approach has enabled U.S. car manufacturers to maintain a certain amount of exclusivity on some brands, while simultaneously achieving the cost efficiencies of scale with another. More importantly, the dual branding strategy protects another expectation of premium brands – cost.

The Cost Correlation

Time to Cost Correlation

When there’s a limited supply of anything, most of the time, the cost of that product naturally increases, delivering a price point that inherently leads to more margin. Premium brands use this natural correlation of exclusivity and cost to perpetuate their brands further, promoting an emotional response that evokes admiration and envy. The combination of these two emotions is what brand experts like to refer to as aspirational, and Ferrari is a perfect example of an aspirational brand.

Do you know why I don’t drive a Ferrari? I can’t afford one, and for the people that can, that is part of the allure of owning one. For everyone with the same budgetary constraints as myself, the astronomical price tag associated with a Ferrari isn’t off-putting, it provides an immediate understanding that a person driving one must be doing pretty well for themselves and makes us wonder how we can achieve the same thing.

Tesla’s vehicles used to inspire the same type of awe as a Ferrari when they pulled into a parking lot, but the release of a reasonably priced version calls everything we know about the brand into question. A Tesla never had the practicality of a Nissan Leaf or the design of a Toyota Prius, and surely didn’t carry a similar price tag. A Tesla was always expensive, exclusive, and impractical, just like an aspirational car brand should be. All of that went out of the window with the Model 3.

Before the Model 3, when people asked me about owning a Tesla, my answer was the same as it is concerning a Ferrari, “I can’t afford one.” Since the release of the Model 3, it’s different, when people ask me why I don’t drive a Tesla, I have to consider if I really want one. Being able to afford one has forced me to consider the features of a Tesla, like reliability, charging time, and driving distance. I had to ask myself, is this the best car for me at 35K? For a lot of consumers, the answer to that question is no, which proposes some harsh realities for Tesla, and the future of electric cars.

Tesla’s Red Pill

Red Pill and Blue Pill

The reason the Model 3 ruined everything about Tesla is that it snapped everyone back to reality, not just consumers, but Tesla was well. Besides exposing previously oblivious consumers to serious considerations about owning an electric vehicle, it also presented questions about Tesla as a car company. The effort to reach critical mass has surfaced several issues about various aspects of Tesla, making everyone consider if they have the production capacity, infrastructure, and sales tools of a high volume brand.

In the end, the production Model 3 broke the rules of a premium brand and made us all lose faith in the dream that made Tesla great. All we’re left with is the harsh reality of having taken the red pill rather than the blue one. I should have heeded the advice of Cypher in the Matrix and realized “ignorance is bliss.”

Feel free to leave comments, questions, or concerns about this article below.

Please follow and like us:
onpost_follow

Think Twice Before Buying Digital Content

Digital Content Locked Down

I wish there were a more natural way to say this, but buying digital content sucks, and for the last couple of months I’ve been getting regular email reminders as to just how bad the situation has gotten. For me, I started realizing the dream of a digital content library was nothing more than the fantasy of overly optimistic movie enthusiast when I lost access to three, Seven Samurai episodes that I purchased on Xbox Live. Then, over a year later, I could no longer access SimCity Deluxe and GoNinja HD because of a lack of iOS 10 support from their developers. And now, I get email reminders that Ultraviolet is shutting down, leaving me scrambling to retain the content that I “bought.” I hate digital content.

The Promise of Digital Lockers

I didn’t ever consider buying digital content until I began witnessing major corporations deploy digital lockers. For those of you aren’t familiar with the concept of a digital locker, it is something mainstream video distributors stumbled upon during their many efforts to stop online piracy. In the world of torrents and peer-to-peer sharing, digital lockers pose a unique threat to enforcing copyright laws by placing the shared files behind a landing page that requires a username and password. This login page approach is in contrast to the usual tactic of search-based, sharing sites that only need users to set up a profile before they start downloading files.

HackerEnforcement on search-based sites is pretty easy to execute. Officers enter bogus profile information, then begin uploading bait files that are tracked throughout the website, flagging those that download the tainted content. The addition of a credentials page made this tactic harder to deploy, as it became challenging for enforcers to acquire usernames and passwords without identifying themselves, locking them out of some of the largest media sharing libraries. While digital lockers largely remain a copyright enforcement nightmare, operating in the gray area where file sharing exists, the idea was co-opted by digital content distributors as their own content management tactic and deployed by services like Ultraviolet.

Ultraviolet is was the video industry’s major attempt at creating a digital locker, and also the first time I put my trust in a digital media management system that I thought would be around forever. From the outset, Ultraviolet had all the pedigree of a prize racehorse, major studio and retailer backing, high rate of consumer adoption, and for a brief moment, it looked as if the digital locker was moving to the forefront of legal ways to manage a content library. Everything was great.

The Perfect Management Solution

In an ideal world, these digital media companies would have merely fortified and scaled the digital locker concept they found in the depths of copyright oblivion, adding features like enterprise level encryption and single sign-on, and based on the marketing material, it seemed like that was the plan. Instead, companies produced a final product that was vastly different than its original concept, focusing on Digital Rights Management (DRM) and not content sharing. By concentrating on DRM, these systems became viewed as a way to restrict the movement of multimedia, and not a way to promote the secure, legal sharing of our favorite content.

For example, when Microsoft announced Xbox One, they dedicated a whole segment to how the system would only use digital media and immediately drew the ire of gamers who didn’t understand how they would let friends borrow games if there were no discs. Sony jokingly responded to Microsofts poorly presented value proposition with a video (see video) to capitalize on the backlash, which is super ironic considering they are the defacto kings of overly strict DRM systems and proprietary formats (I’m looking at you MiniDisc, Memory Stick, Betamax, and Universal Media Disc).

Regardless, it doesn’t seem to matter what messaging an organization deploys related to DRM systems, the value proposition never translates to consumer benefits, but instead reignites the fear of corporations adding one more aspect of segmentation to our already fractured digital existence.  Maybe that’s the part of purchasing digital content we get, that they don’t.

Segmentation

The over-application of DRM seems to be the icing on the crap cake that we call owning digital media. It’s sitting on top of layers of operating system and hardware variations, processor incompatibilities, screen size variances, and proprietary connections. All-in-all, the reason the digital experience is so horrible for the average consumer can be boiled down to one word – segmentation.

By dividing up the content and features we need among a variety of services, organizations are causing the demise of a system that could have easily benefited everyone, leaving customers to have to choose where to spend the limited about of disposable income they possess. And with customers so thinly spread between a variety of services, none of the services can reach a profitability level that can cover the cost of developing all these exclusive features and content.

The reason I chose to purchase the aforementioned digital content from Microsoft, Apple, and Ultraviolet, respectively, was because it seemed like I would be able to avoid the problems haunting the digital media purchase process by going with well-established players. I was wrong. Developers and companies still give up on platforms, licensing for content expires, and companies go under. If I can’t make digital content purchases work with companies of this size, I’m afraid the whole industry has no hope.

Feel free to let us know how you feel about the situation, or better yet, tell us your own horror story about purchasing digital media.

Please follow and like us:
onpost_follow

Top Ten Tips: SEO Edition #6

SEO Tip 6

Good things come to those that wait, a great Heinz slogan for ketchup, but a horrible mantra for SEO. While patience is a virtue, if you’re employing it in relation to SEO rankings, you might want to re-think your course of action. Google, Yahoo, and Bing regularly crawl the entire internet looking for more content, and most website owners seem content with waiting their turn, but there is a faster way to get your website noticed then a periodic site crawl. It’s time to introduce you to webmaster tools.

Webmaster Tools

Every major search engine company provides a set of tools to assist owners in managing the performance of their websites. Of course, Google’s is the most robust because they offer more tools than any other provider, but there are others out there that are worth your time. You can find these tools with a quick online search, or you can click the link in this sentence to navigate to Google, Yahoo, Bing, and Yandex’s respective pages.

To be honest, when you get there it probably won’t be what you’re at all expecting. All of the SEO tips (#10,#9,#8,#7) leading up to this point have been reasonably achievable for novices, but webmaster tools are usually the ”make or break” mark for the do-it-yourself crowd. That’s okay because the page is genuinely designed for developers. Even signing into webmaster tools requires a developer account, so you know you’re officially moving up to the next level when you get to this step.

Google Search Console

Once you’re logged in, there will be lots of menus and options available. If you’ve made it this far, don’t get distracted, find the area of the tools that enable you to request a crawling of your website. In Google’s Webmaster Tools (Google Search Console), which I’m sure is the one most readers are concerned about, that would be the ”URL Inspection” tool, but requesting a search engine crawl a website is only one-third of the process of correctly indexing your site.

So What’s Next?

Before clicking around and instructing Google’s crawler to its job, like it’s a college student amid their first internship, you’ll want to have a robot.txt and sitemap file ready for upload. By now, you’re probably starting to notice the amount of work required to manage your site’s SEO is beginning to add up to a lot of hours. And this is as good of a time as any to think about reaching out to a professional for help because, spoiler alert, things are about to get a bit trickier.

Next Exit

Let’s start with the sitemap, a file with a function precisely as it reads, providing a text version of the site layout, so search engines know what to expect when they visit. Developers often create these files because they require some text encoding to assure the proper format. After crawling a site, the search engine reconciles what the sitemap said should be there, versus what it found.

The robots.txt file is complimentary to the sitemap mentioned above. This file provides a set of instructions to the search engine, telling it what it can, or can’t, crawl. This file is especially important for those using WordPress, Wix, Squarespace, and other site building applications because there are a lot of menu pages that are a part of the interface, but aren’t relevant to search engines. In some cases, it may even be a security risk for those pages to appear in results.

Last Chance to Tap Out

If you’re still reading this, and more importantly, awaiting our next post in the series, it means you’re all in. You’re also halfway home, as there are only five more posts left before you’ve completed all ten tips.  If you’re just waiting for the link to contact us, so we can do the heavy lifting for you, it’s right here.

RTR Digital’s has expertise in advanced SEO and digital solutions, and everyone is entitled to a complimentary SEO evaluation after they’ve filled out the contact form.

If you have any questions or comments related to this post, feel free to leave them in the appropriate section of this page.

Please follow and like us:
onpost_follow