Digital Support

Support Throughout the Entire Process

Digital Transition Summary

The final and most crucial step in an organizations’ digital transformation is change management. RTR Digital provides clients with cutting edge support during the implementation process as well as methods for continued education and onboarding of new staff.

Virtual Support Options

Learning On-Demand

There’s no need to wait when you need an answer to a question. RTR Digital’s virtual support option enables organizations to access the support library anytime, from any device.

Task-Specific

Virtual support activities are broken down into easily digestible, micro learnings that enable employees to quickly acquire the exact skill for which they’ve been searching.

Unlimited Access

Every license an organization purchases will receive unlimited access to content designed to help employees achieve the next level in their careers, and increase their productivity level in the workplace.

Computer Based Support

Schedule a Complimentary Consultation

In just thirty minutes you could be on your way to partnering with an organization that aligns its objectives with yours, just like a real partner should. Book your complimentary 30-minute consultation today!

Remote Support Options

24 Hour Response Time

Our industry-leading service portal enables organizations to submit tickets for any issue they may be having, and each ticket receives is handled by a first responder within 24 hours of receipt.

All-Inclusive Pricing

RTR Digital’s remote support plans include the cost of service at a low monthly fee, enabling organizations to confidently as for assistance without worrying about how much it will cost.

Safe and Secure

Our first responders access an organization’s computers using technology designed by the manufacturers themselves, offering a safe and secure way to enable members of our staff to view and change application settings.

Remote Support Option

We’re Here to Assist You

On-Site Support Options

Regularly Scheduled Training

Employees have the best chance of success when support is on-site and ready to interact. This option enables organizations the opportunity to hold regular development sessions.

Hands-On Learning

While hands-on training is at a premium, it does offer employees a chance to closely interact with the software they’ll be using while an expert is on-site.

Social Environments

On-site training provides the best social learning opportunities for any of our support options. With everyone in the same room, employees are more collaborative, ask more questions, and retain more information.

Local Support Option

Schedule a Complimentary Consultations

In just thirty minutes you could be on your way to partnering with an organization that aligns its objectives with yours, just like a real partner should. Book your complimentary 30-minute consultation today!